Korman Management Team
- John KormanChief Executive Officer
- James KormanPresident
- Christian TrollChief Financial Officer
- Dawn EwingDirector of Operations
- Noreen CassidyOperations Controller
- Colleen MazzoniDirector of Customer Relations
- Sandra CzerpakPurchasing Manager
Mr. Troll has over 30 years of financial management experience in a number of different industries. In his current role, he is responsible for banking and treasury, joint venture partner and lender relations, financial reporting, information technology, risk management and coordinating and underwriting acquisitions and dispositions.
Mr. Troll is instrumental in enhancing asset profitability and cash flow through rigorous return on investment analysis. By utilizing best in class metrics, with his support staff, he measures property performance and ensures that all financial reporting is completed in an accurate and timely manner. Mr. Troll has implemented a thorough system of financial and operational controls including oversight of all expenditures at the property level, budgetary accountability, centralized purchasing and cash flow management.
Prior to joining Korman Residential, Mr. Troll consulted to a number of companies including Aramark Corporation, Staples, Inc. and FMC Corporation. He previously served as Vice President and Corporate Controller of CDI Corporation, Chief Financial Officer of the W. Atlee Burpee Company and was the second professional hired by the Philadelphia Office of Arthur Andersen to build their newly formed Contract Services and Outsourcing Practice.
Mr. Troll has substantial prior experience in loan negotiation, restructuring and coordinating loan workouts. He has worked closely with large, multi-national financial institutions as well as with regional and local banks, and has an extensive network of banking relationships.
Mr. Troll earned a Bachelor of Science degree in Public Accounting from CW Post College and a Master of Business Administration degree in Corporate Finance and Investments from Adelphi University.
Ms. Ewing has 21 years of multi-family management experience with Korman Residential. In her current role she has senior operational responsibility for properties in Pennsylvania, Delaware, New Jersey and Florida. Ms. Ewing has proven experience in delivering bottom-line results while often working under challenging budgetary constraints. She interfaces with Korman Residential’s partners and institutional investors. Ms. Ewing has successfully led numerous lease-up programs and is a key member of Korman’s acquisition due diligence team. She is continually building talented and versatile on-site management teams to assume additional assignments.
Ms. Ewing currently oversees portfolios that include garden, mid-rise and high-rise buildings of all vintages. Prior to joining Korman Residential, Ms. Ewing held several positions in the hotel industry.
Ms. Ewing has earned the designation of Certified Property Manager from the Institute of Real Estate Management. Ms. Ewing is the recipient of several industry awards, including the Apartment Association of Greater Philadelphia’s prestigious Elizabeth Bee Weatherford Award in 2007.
Mr. Korman has 28 years of multi-family real estate experience and is responsible for the operating results for all residential equity portfolios and third party management contracts. Mr. Korman has in-depth experience in repositioning properties in their respective markets. Mr. Korman continues to develop talented and versatile on-site management teams who enhance property values by increasing revenues while containing operating expenses.
Mr. Korman is responsible for identifying new acquisition opportunities, including underperforming properties in the marketplace ready for repositioning. Properties in portfolios under Mr. Korman’s management have been recognized in Pennsylvania, New Jersey, Delaware and Florida for overall excellence, curb appeal, maintenance, and marketing. These portfolios include garden, mid-rise, and high-rise buildings of all vintages.
Prior to becoming President of Korman Residential, Mr. Korman worked with Corporate and Group Sales serving major national employers, and was a pioneer in the extended stay segment of the apartment industry.
Mr. Korman is Past President of the Pennsylvania Apartment Association, as well as Past President of the Apartment Association of Greater Philadelphia. Mr. Korman is a founding board member of Drexel University's Property Management program. Mr. Korman has been a keynote speaker for The Institute of Real Estate Management (IREM). Mr. Korman effectively leverages these industry relationships in sourcing new acquisition opportunities.
Mr. Korman earned a Bachelor of Arts Degree in Political Science from the University of Delaware.
Mr. Korman has 36 years of real estate management, finance, construction and development experience. He has supervised the execution of over $2 billion of commercial real estate financing, acquisition and disposition transactions.
Mr. Korman has successfully arranged for more than $1 billion in multi-family debt and equity. He has participated in over $900 million in multi-family acquisitions and dispositions, as well as the development of income producing and for sale housing portfolios totaling nearly $1 billion. Mr. Korman’s responsibilities include portfolio strategy, capital allocation and joint venture formation.
Prior to joining Korman Residential, Mr. Korman was involved in all phases of multi-family, office, industrial, retail and extended stay hotels for a related entity, partnering with national and international corporate clients.
Mr. Korman earned a Bachelor of Science degree in Economics from The Wharton School at the University of Pennsylvania.
Ms. Cassidy is responsible for oversight of expenditures and cost management at the property level. She monitors expenses against plan and industry standards and works closely with the Property and Regional Manager in order to assure that we are maximizing NOI and cash flow. Ms. Cassidy has a proven track record of identifying opportunities for operational improvement and implementing best-in-class solutions. She is also a member of Korman’s acquisition and due diligence team.
For the past 15 years, Ms. Cassidy has managed, mentored, and proactively developed on-site management teams and overseen internal audit systems to benchmark performance.
Ms. Cassidy has earned the designation of Certified Apartment Manager from the National Apartment Association and is Korman’s Real Estate Broker of Record.
Ms. Cassidy earned a Bachelor of Arts degree from Penn State University.
Mrs. Mazzoni oversees Customer Relations at Korman Residential. She works hand in hand with both residents and property managers to improve communication and promote customer satisfaction. Her role also includes monitoring and responding to online customer reviews and collaborating on the company’s social media and centralized lead communication initiatives.
Mrs. Mazzoni brings more than 15 years of experience in the multifamily industry to her position. She was initially hired by Korman as Quality Control Manager, and her close attention to detail ensured that all apartments met the Korman brand standard upon move-in. For Korman’s Relocation Team, she was responsible for overseeing the setup of the portfolio’s corporate suites.
Mrs. Mazzoni earned her Bachelor of Arts degree from Holy Family University.
Ms. Czerpak is responsible for all aspects of Korman’s centralized purchasing and contract management function and reports directly to the CFO. She coordinates the purchasing of goods and services working closely with the VP of Construction Services, Director of Design, and property management to ensure that all proposed expenditures are within approved budgets and business plans. She participates in on-site client meetings, works with contractors to complete awarded projects, and maintains and monitors budgets for each project.
Ms. Czerpak recently joined the Korman Residential team, bringing more than a decade of purchasing, operations, and accounts receivable experience. Before joining Korman, she worked for a primary distributor to the Pennsylvania Liquor Control Board where she was responsible for identifying, forecasting, and procuring inventory.